This is just so good I had to link to it: Someone with a real job in Linux has posted an article about how Open Source documentation sucks, and it reflects the awful attitude that dominates Open Source coders. Granted, we know that some of what makes people so good at computers is because they suck with other people, but Rich Bowen realizes Linux will not make much headway if we make it so darned hard for ordinary users to understand. And this is why I write and publish free books on Linux.
(Unintended irony here: Mr. Bowen works for a company that has not been nice at all to this writer. I love their product but not their attitude.)
